Musings #11
How does a product experience go from good to terrible? Read more...
How does a product experience go from good to terrible? Read more...
It has been the starting point of an explosion of use cases and applications built on top. Read more...
It is rare for companies to have “second acts”. Most companies have a hard time organically expanding beyond their initial product area. Read more...
Instead, a better principle is to respect the user. Assume some level of capability and you’ll be rewarded with those types of users. Read more...
If you build an innovative product or MVP and it is ugly and clunky, but people still love it for the core function, you’re probably on to something. Read more...
It is even more delightful when that something is a mundane or regular occurrence, because that’s when the effect of a step-change is greatest. Read more...
I don't say that to be pessimistic. In fact, I'm optimistic about the way userflows and modern design aesthetics are trending towards more simplicity. Read more...
I have often wondered why we don't have three statement financial models for individuals. If that is such a great way to account for a business and analyze it, why not for your personal wealth and income? Read more...
But consumer behavior is heterogeneous. There is a reason why people don't pay the airport lounge fee and why 57% of Spotify MAUs are ad-supported. Read more...
Generally, it is how management of a company should view its business and it is how investors should model and value a company. To paraphrase a professor of mine: customers are the rows on your spreadsheet, not products or business lines. Read more...
The more a company taps into some sort of identity, community, or status element, the more likely customers are going to stick around. Read more...